Guide to the Ministerial Note on Illegal Self Check-in Methods
Read the full text of the note, our commentary, and some actionable options for compliance.
How to create guest personas and upsell successfully in hotels
The checklist to turn your guest data into guest personas and sell more
In-stay upselling in hotels: how to sell more and better
The 14 steps to follow to multiply sales opportunities during your guests’ stay (Checklist).
20 steps to writing the perfect hotel job ad
Everything you need to make your job ad effective (CHECKLIST).
51 steps to optimize your listing on Booking
The essential checklist for increasing bookings on the world's most popular portal.
Successful check-in and check-out
35 steps to deliver a top-notch check-in and check-out experience (CHECKLIST).
How to make your front desk more efficient (and profitable)
Organize your front desk to improve the guest experience and increase your revenue (CHECKLIST).
Turn your front desk into an Upselling engine
How to master upselling at the reception desk and increase satisfaction and revenue (CHECKLIST)
How to master cleaning your rooms
Find out how to clean without forgetting anything (CHECKLIST).